Confidentiality policies

Privacy Policy

Sonny®Lovers  ("we", "us", "our" or "the online store") is committed to protecting and respecting your privacy. This Privacy Policy describes how we collect, use and protect the personal information you provide to us when you use our website and services. By accessing our website and using our services, you agree to the terms of this Privacy Policy.

  1. Information we collect

We may collect and process the following personal information about you:

  • Information you provide: We may collect information that you provide to us when you register on our website, make a purchase, subscribe to our newsletter, participate in surveys or promotions, or contact us via email or contact forms. This information may include your name, email address, postal address, phone number, and billing details.

  • Payment information: If you make a purchase on our website, we may collect information about your credit card or any other payment method you use. However, it is important to note that we do not store your full credit card information as we use secure and trusted payment providers to process transactions.

  • Usage information: We may collect information about how you use our website, including the products you view, the pages you visit and the actions you take. This information helps us to improve our website and provide you with a more personalized experience.

  • Device information: We may collect information about the device you are using to access our website, such as your IP address, device type, operating system and browser.

  1. Use of information

We use the personal information we collect for the following purposes:

  • Process and fulfill your orders and purchases.
  • Provide you with information about our products, special offers and promotions, provided you have given us your consent to receive such communications.
  • Improve our website and services to provide you with a more personalized and efficient experience.
  • Respond to your queries and provide you with customer support.
  • Comply with our legal obligations and resolve disputes.
  • Protect our rights, privacy, safety or property, and those of our customers and visitors.
  1. Sharing information

We are committed to not selling, renting or disclosing your personal information to third parties for marketing purposes without your express consent. However, we may share your personal information with third parties in the following circumstances:

  • Service providers: We may share your personal information with service providers who assist us in operating our business, such as payment processors, shipping services, and analytics services.

  • Legal compliance: We may disclose your personal information when required by law, to comply with legal processes, court orders, or to protect our legal rights.

  • Change of ownership: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the entity acquiring the assets.

  1. Information Security

We take reasonable steps to protect your personal information from unauthorized access, alteration, disclosure or destruction. We use standard security protocols and encryption technology to protect sensitive data transmitted online.

  1. Your rights

You have certain rights in relation to your personal data, including the right to access, correct, delete, restrict processing, object to processing and the right to data portability. To exercise these rights or if you have any questions about our Privacy Policy, you may contact us using the contact details provided below.

  1. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes to this Privacy Policy will be posted on our website with an updated effective date. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.

  1. Contact information

If you have any questions or concerns about this Privacy Policy or how we treat your personal information, you may contact us using the following details:

Email
: info@sonnylover.com